Privacy Policy

Information we collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, and billing or shipping address.
• Order information, including products purchased, quantities, transaction amounts, fulfillment details, returns, and customer-support correspondence.
• Payment-related information. Direct online payments are processed by Stripe. We do not receive or store your complete payment-card number.
• Website-use information, such as browser and device type, approximate location derived from an IP address, pages viewed, referring pages, and basic server logs.
• Information you provide voluntarily, including questions, reviews, survey responses, and other communications.

How we use information

We use information to operate our websites; process, fulfill, and support direct orders; communicate with you; prevent fraud and protect our business; maintain records; improve our products and planting guidance; and comply with legal, tax, accounting, and regulatory obligations.

How we disclose information

We may disclose information to service providers that help us operate, including payment processors, website and infrastructure providers, shipping carriers, email and customer-support providers, accountants, and professional advisers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or at your direction.

We do not sell personal information for money. We do not use personal information for cross-context behavioral advertising.

Stripe and marketplace purchases

Stripe processes payments for purchases made directly through our website and handles payment information under its own privacy policy. If you follow a link to Amazon, eBay, or another marketplace and purchase there, that marketplace—not Paper Street—controls the checkout account and payment information it collects. Review the privacy policy of the service you use.

Cookies and similar technologies

Our websites and service providers may use cookies or similar technologies necessary for security, checkout, preferences, and basic website operation. We may also use limited analytics to understand visits and improve the site. You can control cookies through your browser, although blocking necessary cookies may affect website or checkout functions.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, fraud prevention, and legal, tax, or accounting requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system is completely secure.

Your choices and privacy rights

You may ask to access, correct, or delete personal information we maintain about you, subject to applicable law and necessary record-retention exceptions. You may opt out of marketing email using the unsubscribe link in a message. We may need to verify your identity before completing a request.

To submit a request, email service@paperstreetseed.com. We will not discriminate against you for exercising an applicable privacy right.

Children

Our websites and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our services or legal obligations change. The effective date above shows when the current version became effective. Material changes will be posted on this page.

Contact us

Paper Street Ventures, LLC
d/b/a Paper Street Perennials®
service@paperstreetseed.com