Privacy Policy

This Privacy Policy explains how Paper Street Ventures, LLC, doing business as Paper Street Perennials® ("Paper Street," "we," "us," or "our"), collects, uses, and discloses information when you visit paperstreetperennials.com or a related Paper Street website, contact us, or purchase directly from us.

Information we collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, and billing or shipping address.
• Order information, including products purchased, quantities, transaction amounts, fulfillment details, returns, and customer-support correspondence.
• Payment-related information. Direct online payments are handled by payment processors, including Stripe and, where offered, Amazon Pay. We do not receive or store your complete payment-card number.
• Website-use information, such as browser and device type, approximate location derived from an IP address, pages viewed, referring pages, and basic server logs.
• Information you provide voluntarily, including questions, reviews, survey responses, and other communications.

How we use information

We use information to operate our websites; process, fulfill, and support direct orders; communicate with you; prevent fraud and protect our business; maintain records; improve our products and planting guidance; and comply with legal, tax, accounting, and regulatory obligations.

How we disclose information

We may disclose information to service providers that help us operate, including payment processors, website and infrastructure providers, shipping carriers, email and customer-support providers, accountants, and professional advisers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or at your direction.

We do not sell personal information for money. We do not use personal information for cross-context behavioral advertising.

Payment services and marketplace purchases

Payment services, including Stripe and, where offered, Amazon Pay, handle payment information under their own privacy policies. Using a payment service on our website is separate from purchasing through a marketplace. If you follow a link to Amazon, eBay, or another marketplace and purchase there, that marketplace—not Paper Street—controls the checkout account and payment information it collects. Review the privacy policy of the service you use.

Cookies and similar technologies

Our websites and service providers may use cookies or similar technologies necessary for security, checkout, preferences, and basic website operation. We also use Google Analytics as described below. You can control cookies through your browser, although blocking necessary cookies may affect website or checkout functions.

Google Analytics

We use Google Analytics to understand how visitors find and use our website and to improve the shopping experience. Google Analytics uses cookies and similar technologies to collect information about website activity, such as pages viewed, interactions, browser and device information, and approximate location.

Learn how Google collects and processes information at How Google uses information from sites or apps that use its services and in Google’s Privacy Policy. You can control cookies through your browser settings and, on supported browsers, use the Google Analytics opt-out browser add-on.

Google Customer Reviews

When Google Customer Reviews is enabled on our website, we use it to invite customers to provide feedback about their shopping experience. In connection with this program, Google receives transaction information, including your order number, email address, delivery country, and estimated delivery date.

After checkout, you may choose whether to receive a survey from Google. If you opt in, Google may email you after the estimated delivery date to request feedback. Participation in the survey is optional.

Google and other third parties may place and read cookies on your browser, or use web beacons or similar technologies, to collect information in connection with Google Customer Reviews. You can manage, delete, or block cookies through your browser settings; blocking cookies may affect some website features. Google handles personal information under Google’s Privacy Policy.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, fraud prevention, and legal, tax, or accounting requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system is completely secure.

Your choices and privacy rights

You may ask to access, correct, or delete personal information we maintain about you, subject to applicable law and necessary record-retention exceptions. You may opt out of marketing email using the unsubscribe link in a message. We may need to verify your identity before completing a request.

To submit a request, email service@paperstreetseed.com. We will not discriminate against you for exercising an applicable privacy right.

Children

Our websites and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our services or legal obligations change. The effective date above shows when the current version became effective. Material changes will be posted on this page.